At Marthaaht, we’re committed not only to offering quality camisoles but also to ensuring your shopping experience is smooth and satisfactory. While we’re confident in the premium quality of our products, we understand that sometimes things might not work out. Therefore, we’ve laid out a clear and comprehensive Refund and Returns Policy for our camisoles.

  1. Return Period
    All returns must be made within 30 days of the purchase date. Products returned after this period will not be eligible for a refund or exchange.
  2. Condition of Return
    The camisole must be returned unworn, unwashed, and undamaged.
    All original tags must still be attached.
    The product should be returned in its original packaging.
  3. Refund Process
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-10 business days.
  4. Exchanges
    At this time, Marthaaht offers exchanges only for defective or damaged products. If you wish to exchange it for the same item, please contact our customer service at media@marthaaht.com.
  5. Shipping for Returns
    Customers are responsible for paying for their own shipping costs for returning items.
    If you receive a refund, the original shipping cost will not be included in your refund.
    Please consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
  6. Non-Refundable Items
    Any camisole that is returned more than 30 days after purchase, or not in its original condition, may not be eligible for a refund or may incur a restocking fee.
  7. International Returns
    For international returns, customs duties, taxes, and fees are not refundable. Customers are responsible for any shipping fees or additional fees for international returns.
  8. How to Initiate a Return
    To initiate a return, please contact our customer service at saas@marthaaht.com with your order numb